Effective 21 October 2026 · Policy version 2026-10-21
This policy covers the single Creator Plan shared by Alpha Studio, SABHYA and NAZAR. Read it with our Terms of Service and Refund Policy.
No cancellation of a paid month for change of mind
Once a plan purchase is paid and verified, we do not offer change-of-mind cancellation of that purchase or a refund for the unused part of the month. Deciding not to use the tools, using fewer features or purchasing with a coupon does not change this rule. Exceptions and mandatory consumer remedies are described below and in our Refund Policy.
No automatic renewal to cancel
Each verified payment purchases one calendar month, with its expiry shown in your workspace. We do not create an automatic debit, recurring UPI mandate or automatic renewal. If you do not want another month, simply do not make another payment. There is no cancellation fee and no requirement to email us to stop future renewal.
You may leave an unpaid checkout without completing payment. If a payment has already been initiated or your bank shows a debit, check Your payments before trying again. An unpaid or pending order is not a confirmed paid subscription.
You stay in control of your account
You can pause your campaigns, stop available protection tools, disconnect Instagram or request account deletion through Settings at any time. These controls remain separate from payment cancellation. Disconnecting or deleting an account does not automatically refund a paid month. Account deletion and retained payment records follow our Privacy Policy and Data Deletion instructions.
A genuine reason for an exception
If you believe there is a genuine, compelling reason to cancel a paid purchase, email contact@theindianalpha.com with the subject Cancellation review. Gmail or any email provider is fine. Explain the reason and include your connected Instagram username, payment date and amount, and invoice or order ID if available. Do not send a PIN, OTP, password or full bank credentials.
We review exceptional requests individually. Billing mistakes, duplicate charges and purchased services not provided are investigated under our Refund Policy; a refund or other remedy will be provided where required by applicable law. Other exceptions are not guaranteed.
Mandatory rights and policy changes
This policy does not remove any cancellation, refund or other consumer remedy required by applicable law. If The Indian Alpha cancels a purchase or cannot provide the purchased service, applicable statutory remedies remain available.
For a complaint, email contact@theindianalpha.com. We acknowledge consumer complaints within 48 hours and work to resolve them within one month of receipt, subject to applicable legal requirements.
This version applies to purchases made on or after 21 October 2026. Earlier purchases remain subject to the terms accepted when purchased and applicable law. Changes apply prospectively and do not remove existing rights.
